Description
Conflict does not always have to be destructive.
In fact, we have learned that creating the right environment to be constructive with our perceptions on performance and our ideas for change can lead to innovation and growth – benefiting the customer, employees and the organisation.
This guide is ideal for people unsure of where to start, what approach to take, how to get to the cause of problems, remove emotion and access constructive pathways to ensure your needs and interests are met in rewarding negotiations.
